Privacy Policy
M Spectra Co., Ltd. ("the Company") has established this Privacy Policy to inform customers of our products and services, as well as potential customers and users ("you" or "Customer"), about our practices regarding the collection, use, and disclosure of personal data in accordance with the Personal Data Protection Act B.E. 2562 (“PDPA”) and relevant laws and regulations. This Privacy Policy will inform you about how the Company collects, uses, or discloses your personal data, the types of data collected, and the purposes of such actions. It also includes details regarding the retention period of your data, disclosure of personal data to third parties, your rights, the confidentiality and security of your personal data, and how you can contact the Company.
1. Definition of Personal Data
“Personal data” refers to information about an individual that can identify that person directly or indirectly, in accordance with the applicable laws.
2. Collection of Personal Data
2.1 Personal Data Collected
The Company collects your personal data and other information as follows:
1) First name and last name
2) Address
3) Email
4) Phone number
5) Social media contact information (e.g., LINE ID, Facebook ID)
6) Other personal information you have provided to the Company
2.2 Methods of Collecting Personal Data
The Company collects personal data through various channels, directly from you or through the website www.m-spectra.com or our other websites, or from sources other than you, such as other organizations or security service providers, social media platforms, etc. หรือเว็บไซต์อื่น ๆ ของบริษัทฯ หรือจากแหล่งอื่นที่ไม่ใช่จากท่านโดยตรง เช่น จากองค์กรอื่นหรือผู้ให้บริการด้านการรักษาความปลอดภัย แพลตฟอร์มของสื่อสังคมออนไลน์ เป็นต้น
2.3 Retention Period of Personal Data
The Company will retain your personal data for the stated purposes for as long as you are a customer. After you cease being a customer, we will retain and use your data for an additional 10 years, as necessary for the purposes of data collection or as required by law.
3. Purpose of Personal Data Collection
The Company will collect, use, and/or disclose various information, including your personal data, as it is necessary for our legitimate interests or with your consent, or for other legal purposes in line with the following objectives:
(1) To manage and administer your information for the Company's marketing activities in accordance with the terms and conditions of participation in each activity.
(2) To provide information, advice, and communication about products, services, or marketing activities through the channels you provided, including promoting the Company’s products and services.
(3) To develop products and services, as well as promotional and marketing activities of the Company.
(4) To communicate, respond to, and assist you, including post-sales services.
(5) To verify identity before providing you with services.
(6) For research and development of the Company’s products and services.
(7) To provide services and/or for communication, mailing, e.g., inquiries about your satisfaction with the Company’s products and services, notifying promotional activities or offering special discounts.
(8) To comply with contracts.
(9) To comply with laws and/or for the public interest.
(10) To prevent or mitigate harm to life, body, or health of individuals.
If you do not provide your personal data to the Company, it may prevent the Company from providing you with certain services.
4. Protection of Personal Data
The Company will securely store your personal data with technical and management measures to ensure appropriate security in processing personal data and to prevent the violation, loss, access, destruction, use, alteration, modification, or disclosure of personal data outside its intended purposes or without authorization.
You are free to provide consent for the Company to collect, use, or disclose your personal data. The Company will not condition your consent to access services or contract with it if the personal data is not necessary or relevant for such contracts or services.
Additionally, the Company mandates that employees, personnel, representatives, and information recipients maintain the confidentiality and security of your personal data in accordance with the Company’s defined measures whenever any activity is required with your personal data.
In cases where the personal data owner is a minor under the Civil and Commercial Code, consent must be obtained from the guardian with the authority to act on your behalf. If the consenter is a minor under the age of 10, consent must be obtained directly from the guardian.
In cases where the personal data owner is incapable or legally incapacitated, consent must be obtained from the caregiver or guardian with the authority to act on behalf of the incapacitated individual.
The Company will ensure that your data is accurate, up-to-date, complete, and does not cause misunderstandings.
5. Disclosure of Personal Data
5.1 Types of Personal Data Recipients
In conducting its business, the Company may need to disclose necessary personal data to various service providers and partners, such as data analysis services, transportation services, security coverage development, application development, promotional activities, communication, mailing various packages, and other disclosures for purposes defined in Item 3.
5.2 Transfer or Transfer of Personal Data Abroad
In some cases, the Company may transfer the stored data to databases located abroad, managed and operated by the Company's international partners, which have adequate personal data protection standards, in compliance with the applicable personal data protection laws in Thailand. This data will be strictly secured.
6. Rights of Personal Data Owners
You have the following rights, in accordance with the personal data protection laws currently in force in Thailand:
(1) You can withdraw your consent by contacting the channels provided in Item 8. Please note that if you withdraw your consent, you may lose your rights to receive information or benefits, including
(2) You can request access to, copies of, corrections, or updates to your personal data held by the Company to ensure it is accurate, current, complete, and not misleading.
(3) You can request disclosure regarding how your personal data was obtained if you did not provide consent.
(4) You have the right to receive or request the Company to send or transfer your personal data to another data controller.
(5) You can object to the collection, use, or disclosure of personal data or suspend the use of personal data in certain cases, as long as permitted by law.
(6) You can request the Company to delete or destroy your personal data, or make it anonymous in certain cases, as long as permitted by law.
(7) You can file a complaint with a competent government agency.
7. Use of Cookies
(1) “Cookies” are small computer data files that are sent to be stored in users' browsers to collect information during website visits for improved service and website optimization.
(2) The Company will store cookies or similar technologies to enhance the performance of its platform and service accessibility via the internet for the following purposes:
a. To enable you to log in to your account on the Company's platform continuously and securely.
b. To store your usage data on the platform, including your preferred platform settings.
c. To collect data on your usage patterns and interests to help the Company improve the website according to your preferences, making it more convenient, faster, and effective.
(3) Types of Cookies Used by the Company:
a. Functional Cookies: For remembering your selections or settings on the platform, including personalized information display such as username, language, and platform format.
b. Advertising Cookies: For remembering your previous visits and usage patterns, helping to present relevant products, services, or advertisements, as well as assess the effectiveness of various advertising campaigns.
c. Technical Cookies: Essential for platform functionality, allowing you to access information securely. d. Performance Measurement Cookies: Used to collect anonymous visitor data for analysis of visitor numbers and behavior to enhance platform efficiency and meet user needs. e. Third-Party Cookies: These are set by third-party service providers.
8. Cookie Settings and Refusal
You can choose to refuse cookies according to your preferences by adjusting your browser settings or privacy settings to stop the collection of data by cookies in the future. However, if you set your browser or privacy preferences to refuse all cookies, you may not be able to use some or all functions on the Company’s website effectively. You can manage cookies in your browser settings as follows:
(1) Cookie settings in Chrome
(2) Cookie settings in Safari and iOS
(3) Cookie settings in Internet Explorer
(4) Cookie settings in Firefox
9. Updates to the Privacy Policy
The Company reserves the right to amend or update this Privacy Policy. We will notify you of any changes. Additionally, we may inform you of other details regarding your personal data, such as the purposes for collecting your data outside the scope of this policy. Changes to this Privacy Policy or additional details regarding your personal data will take effect immediately upon notification to you through appropriate channels, unless consent is required by law. In such cases, amendments to this Privacy Policy or any additional details regarding personal data will take effect once we have received your consent.
10. Contact Us
If you have any questions, suggestions, or comments about this policy or wish to exercise your rights, you can contact the Company or the Data Protection Officer through the following channels:
- Phone: 097-9463224
- Email: info@m-spectra.com
- Address: 64/24, Venue Rama 5-3, Moo 3, Nakhon In Road, Bang Phai, Mueang Nonthaburi, Nonthaburi 11000
